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Return & Refund Policy for NOGTEK

Website: https://www.nogtek.com

1. Introduction

Welcome to NOGTEK. This Return & Refund Policy outlines the terms and conditions under which customers can return products and request refunds. Our goal is to ensure a transparent and satisfactory experience for every customer, in compliance with local regulations and Google Merchant Policy requirements.

2. Definitions

  • Cookie: A piece of data created by our website, stored on your device, that helps remember your preferences.

  • Company: Refers to NOGTEK, the entity responsible for managing your information under this Policy.

  • Customer: Any individual or entity that uses NOGTEK's Services.

  • Device: Any device with internet access capable of using our services, including but not limited to smartphones and computers.

  • Service: The collective functionality provided by NOGTEK as detailed on our platform and terms.

  • Website: The online platform operated by NOGTEK, accessible at https://www.nogtek.com.

  • You: A person or entity engaged with NOGTEK through service use or registration.

3. Return Policy

NOGTEK allows product returns within 7 days from the delivery date, under the following conditions:

  • Eligibility: Returns are accepted for items in their original condition, including packaging and accessories. Both new and used items are eligible.

  • Return Window: Customers must initiate the return process within 7 days of receipt.

  • Return Method: Products must be returned in-store, ensuring a direct and efficient process.

  • Restocking Fee: No restocking fee will be charged for any returns.

  • Shipping: NOGTEK covers all return shipping costs, relieving customers of any additional expenses.

  • Refund Process: Refunds are issued using the original payment method without any additional charges.

4. Refund Policy

Our commitment to quality means that we offer refunds under the following conditions:

  • Timeline: Refunds are provided for products returned within the 7-day window, adhering to our return guidelines.

  • Processing: Refunds are processed within 15 days post-return, upon verification that returned items meet our criteria.

  • Conditions: In case of unavailability or quality issues with a product, we reserve the right to cancel your order and provide a full refund.

5. Shipping Details

NOGTEK is committed to covering all costs associated with the return shipping, ensuring a hassle-free process for our customers.

6. Consent

By accessing our website, registering an account, or making a purchase, you agree to this Return & Refund Policy and its terms.

7. Updates to the Policy

We may periodically update this policy to reflect changes in our services or customer feedback. Any modifications will be posted on our website, and continued use of our services signifies acceptance of these changes.

8. Contact Information

Your satisfaction is our priority. For any inquiries or assistance with our products, please contact us at:

  • Address: Shop #13, Computer Building, Al Nahda Street, Bur Dubai

We are dedicated to ensuring your experience with NOGTEK exceeds expectations.

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Last Update [19/03/2024]

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